We offer laundry services :

• Items given before 12:00 are returned the next day before 12:00.

Price List:
• Blouse:
Laundry 3.75 EUR
• Jeans:
Laundry 5.50 EUR
• Legging:
Laundry 5.50 EUR
• Pleated trousers:
Laundry 5.50 EUR
• Shirt:
Laundry 3.75 EUR
• Silk dress:
Laundry 6.50 EUR
• Ski suit:
Laundry 13 EUR
• Skirt (long):
Laundry 6.50 EUR
• Skirt (pleated):
Laundry 6.50 EUR
• Sweater:
Laundry 4 EUR
• Anorak:
Laundry 8 EUR

To reach the hotel staff, please find the details for each department below:

Reception
Email: reserves@hotelcosmos.ad
Phone: +376 870 750
Toll-Free #: Not available
SMS: Not available

Reservation
Email: reserves@hotelcosmos.ad
Phone: +376 870 750
Toll-Free #: Not available
SMS: Not available

Events
Email: reserves@hotelcosmos.ad
Phone: Not available
Toll-Free #: Not available
SMS: Not available

Restaurant
Email: reserves@hotelcosmos.ad
Phone: +376 870 750
Toll-Free #: Not available
SMS: Not available

Spa
Email: reserves@hotelcosmos.ad
Phone: Not available
Toll-Free #: Not available
SMS: Not available

Children are welcome.
Children up to 2 years old can stay with their parents for free.
Kids price applies for children:
•between 3 and 12 years old (50% of adult price).
Adult rate applies from 13 years old.
Our prices for adults and kids vary based on seasonality. Please request a price simulation to see the best price available for your dates.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: reserves@hotelcosmos.ad.

To place a dry cleaning request, please send an email to: reserves@hotelcosmos.ad with the following information:
 • Reservation or accommodation number (if you have one)
 • Email address
 • Phone number

This is our address
Av. de les Escoles, 10, AD700 Escaldes-Engordany, Andorra.
Click on DETAILS to see it on the map

To modify your booking:
• If you have booked directly with the hotel:
Please send an email to: reserves@hotelcosmos.ad with the following information:
Requested modification
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.

If a modification fee applies, we will let you know before processing your request.

To extend your stay:
Please send an email to: reserves@hotelcosmos.ad with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address

To add guest(s) to your booking:
Please send an email to: reserves@hotelcosmos.ad with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number

If a modification fee applies, we will let you know before processing your request.

• If you have booked directly with the hotel:
To confirm your reservation, please send an email to: reserves@hotelcosmos.ad with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.

We have an electric car charging station available for guests only.
This service is not bookable in advance.
Number of chargers: 4

Available charger type(s):
 • schuko (43kW)
Price: free of charge

To proceed with an online payment request, please send an email to: reserves@hotelcosmos.ad with the following information:
 • Full name:
 • Reservation or accommodation number:
 • Email address:
 • Phone number:

Definitely, Cosmos Hotel Andorra has a restaurant:

Restaurant Buffet:
• Mediterranean, Buffet
• Open 7/7.
• Open all year.
• Opening times:
 • Dinner: from 20:00 to 22:30.
• Price range: $$
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 150 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
 • High chairs
• No dress code is required

We do not have any promo code available.

We don't have a casino

Our team speaks English, Catalan, French and Spanish.

Our hotel is independent.
- Star rating: 3 stars.
- Service category: Midscale.

We offer two cancellation policies:
-Non-refundable: 100% of the reservation amount will be charged .
-Free cancellation: You can cancel free of charge up to 48 hours before arrival. After this time, or in case of no-show, the full amount will be charged.

• If you have booked directly with the hotel:
We offer two cancellation policies:
-Non-refundable: 100% of the reservation amount will be charged .
-Free cancellation: You can cancel free of charge up to 48 hours before arrival. After this time, or in case of no-show, the full amount will be charged.

To cancel your reservation, please send an email to: reserves@hotelcosmos.ad with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.

To cancel a reservation:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to cancel the reservation.

Refunds will depend on the cancellation policy clearly stated at the time of booking and in the confirmation email.
Please kindly note the property is not able to make any exceptions to this policy.

We are sorry, but we do not have a loyalty program.

By booking directly with us, you will enjoy the following benefits (subject to availability):

Price & Payment:
- Best price guaranteed
- Flexible cancellation
- Secure payment

Available for free:
- Safe
- Spa access
- Wi-Fi

Advantages:
- Direct communication
- No hidden costs
- Personalized service
- Room upgrade

We guarantee the best price for direct bookings.
If you find a lower rate elsewhere, we’ll match it.
Additionally, you'll enjoy all the benefits of booking directly.

To qualify for a price match, the rate must:
• Apply to the same accommodation
• Have the same cancellation policy
• Be a public rate that is viewable and bookable by anyone

We are sorry, we do not accept price match requests.